Contactless monitoring for assisted living and home care

    Seniors rarely announce they’re getting sick. Their bodies do. We listen.

    BPHM pairs contactless monitoring with daily clinical review and coordinated follow-up. We help care teams recognize meaningful health changes sooner, with the goal of preventing avoidable hospitalizations and helping seniors stay where they call home.

    Who we serve

    Assisted Living & Memory Care

    Earlier visibility into resident change between check-ins, with daily clinical review behind it. Your team gets a specific request to act on instead of another dashboard to watch.

    Explore assisted living

    Home Care & Home Health

    Visibility between visits. Personal trends are reviewed by clinicians and concerns go to your designated contact, so caregivers and schedulers are not guessing about what changed since the last visit.

    Explore home care

    Pilot update | October 2026

    Early observations from our facility pilots

    Since launching on July 20, 2026, BPHM’s facility pilots have monitored approximately 40 residents across two assisted living communities in Florida and Georgia. Early observations include 16 UTI-related cases and several cardiac-related events in which changes were surfaced for clinical review.

    These are BPHM-reported observations from staffed assisted living communities. There was no comparison group. These observations do not establish diagnostic accuracy, a reduction in hospitalizations, or expected results for a self-installed home.

    Read the pilot findings

    What the sensor does

    A small sensor on the wall. Nothing worn, nothing touched.

    The sensor sits above the bed and records resting heart rate, breathing rate and movement patterns while someone sleeps and moves around the room. There is no camera, no microphone, no wristband and nothing to charge.

    Our clinical team reviews individual readings in context and follows changes over time. Personal trends help the team identify changes that warrant follow-up. When resting heart rate or overnight breathing rate moves away from that person’s own usual range and stays there, that pattern is worth a human look.

    • Nothing worn.
    • No cameras.
    • No alarms in resident rooms.
    A small, unbranded contactless sensor mounted on the wall above the headboard of a resident's bed

    How it works

    Your residents keep living. We watch for change.

    01

    Sense

    A contactless sensor on the wall. No camera. Nothing to wear or charge. It records resting heart rate, breathing rate and movement patterns while the resident goes about a normal day.

    02

    Learn

    Personal baselines develop over roughly two weeks of usable readings. Timing varies by resident and data availability. Nobody is compared to a population average.

    03

    Act

    Our clinical team reviews resident trends daily against physician-signed protocols. When a change is worth acting on, staff receive a reviewed, specific follow-up request, and the item is closed with a documented outcome.

    See the full five-step workflow

    First Tell

    See the platform behind the catches

    Explore First Tell

    Pilot update | October 2026

    Changes surfaced for clinical review.

    Since launching on July 20, 2026, BPHM’s facility pilots have monitored approximately 40 residents across two assisted living communities in Florida and Georgia. Early observations include 16 UTI-related cases and several cardiac-related events in which changes were surfaced for clinical review.

    What these observations mean

    These are BPHM-reported observations from staffed assisted living communities. There was no comparison group. These observations do not establish diagnostic accuracy, a reduction in hospitalizations, or expected results for a self-installed home.

    First Tell does not diagnose UTIs or cardiac conditions. Medical evaluation and decisions remain with the treating provider.

    Read the full evidence page

    The economics of catching it early

    Earlier visibility protects residents and revenue.

    Observations from our facility pilots. A practical conversation about what earlier action could mean for yours.

    residents monitored
    Approximately 40residents monitored
    assisted living communities
    2assisted living communities
    UTI-related cases surfaced for clinical review
    16UTI-related cases surfaced for clinical review

    Pilot update | October 2026. Since launching on July 20, 2026, BPHM’s facility pilots have monitored approximately 40 residents across two assisted living communities in Florida and Georgia. Early observations include 16 UTI-related cases and several cardiac-related events in which changes were surfaced for clinical review.

    These are BPHM-reported observations from staffed assisted living communities. There was no comparison group. These observations do not establish diagnostic accuracy, a reduction in hospitalizations, or expected results for a self-installed home.

    Read the pilot findings

    What a disruption can cost

    Resident retention

    A shorter stay

    When illness ends a residency earlier than expected, a community faces lost resident revenue and a new move-in to secure. The financial impact depends on remaining stay, occupancy and how quickly the apartment is filled.¹

    Resident retention

    An empty apartment

    Vacancy, room preparation and the work of finding the next resident all have a cost. Use your own monthly revenue, time to refill and turnover costs to see what is at stake.¹

    Healthcare cost context

    $22,342

    Mean UTI-related insurer costs during the 12 months after hospitalization among Medicare patients in the cited study.²

    Published cost context; not a BPHM savings estimate.

    These are not amounts to add together: resident revenue and vacancy costs can overlap, and insurer spending belongs to a different payer.

    What is one more month worth in your community?

    For your community, use your own participating resident count and monthly rate to explore a hypothetical additional month of residency. This is not a measured pilot outcome.

    Your monthly resident revenueYour participating residentsone additional month

    Illustrative gross revenue before care and monitoring costs. Longer stays were not measured in this pilot; occupancy and replacement move-ins affect the financial impact.

    Our pilot observations and published research are labeled separately. Any estimate for your community starts with your own rent, occupancy, length of stay and costs. We will walk through the assumptions with you, including what the pilot has and has not measured.

    Run the numbers for your community

    15 minutes with our founder. No deck, just math.

    1. Senior Housing News, "Inside the Dynamics Driving Senior Living Unit Turnover, Length of Stay" Industry discussion of retention and turnover. Community-specific costs require local inputs.
    2. Open Forum Infectious Diseases, "Pre- and Post-Hospitalization Resource Utilization and Costs Associated with Urinary Tract Infection (UTI) in both Commercial and Medicare Populations" Retrospective claims-study conference abstract. The figure is the study's mean UTI-related insurer spending after hospitalization, not the price of an admission or measured BPHM savings.

    Why staff don’t drown in alarms

    We don’t push raw alarms at your staff. Our clinical team does the reviewing. What your team receives is a specific, already reviewed follow-up request: a temperature check, a question about appetite, a suggestion to ask the provider about a urinalysis. How often you hear from us depends on your residents and what their trends are doing. Every item we raise is closed with a documented outcome: confirmed, ruled out, or resolved.

    Physician-signed clinical protocols

    No cameras, nothing worn

    HIPAA-conscious platform

    Based in Polk County, Florida

    Explore a pilot

    A 30 to 90 day pilot with hardware installed by us. We define the scope, participating residents or clients, installation plan, responsibilities and review milestones together, then look at the results with you.

    Schedule a Demo

    or call (888) 401-2746

    For Families

    What monitoring means for your loved one: earlier answers, fewer surprises, care that comes to their room.

    Learn for your family